Abstract:
The main objective of this study is to determine the extent to which performance appraisal can enhance employee performance and productivity.
To investigate the problems of performance appraisal in Central Bank of Nigerian (CBN), the researcher employed the descriptive surveys and the case study design. The simple random sampling method was used to draw a sample of eighty (80) respondents from CBN Enugu Zonal Office . The researcher also made use of self administered questionnaires for data collection. For the validity and reliability of the research instruments, content validity and the test-re-test method were employed. Similarly, in order to test the hypotheses and establish the degree of dependence or independence of the variables under consideration, the chi-square statistical technique was used.
The study established among others that, there is a positive relationship between performance appraisal and employee performance and productivity. Also, the study reveals that there is a correlation between effective performance appraisal, working environment, satisfaction, morale, motivation and employee performance and productivity at work.
The study concludes that the Central Bank of Nigerian is faced with performance appraisal problems which have affected its level of performance and productivity. In the light of the findings, we recommend that there should be a human capital audit, organizational and physical performance audit and audit reports should be submitted to management periodically. The immediate priority, therefore, is the need to re-examine the validity and reliability of performance management and appraisal instruments in use in the bank.
