Abstract:
Recent years we have witnessed a lot of complaints from the
public about the state of affairs in the general hospitals. Scarcely can a
day pass without reading in our national dailies about management
problems in the general hospitals. These many management problems
necessitated the undertaking of this study which focused on public
relationsnmanagement.
4A typical general hospital such as Park Lane General Hospital in
Enugu State was used as a case study to help elucidate these
management problems and propose solutions to them. A pilot study on
this hospital revealed that the number of patients patronizing the
hospital is very much on the decline - all these buttress the necessity for
this study. This study was carried out through personal observations
and investigations, use of questionnaires and administered to
employees made as representative of the staff to cover all arms
